How do I cancel my membership?

Cancellation Policy — 15-Day Notice

 

All memberships are billed on a recurring basis. A minimum of 15 days' written notice is required to cancel a membership. Cancellation requests submitted fewer than 15 days prior to the next scheduled billing date may result in one additional billing cycle. Membership fees are non-refundable and no prorated credits will be issued for unused time or services. Cancellation becomes effective at the end of the final paid billing period.a

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Can I can cancel via phone or email?​

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You can request an exception to the cancellation policy by emailing us at info@theironoffice.com

Please note that we may not reply to all emails, direct messages, or phone calls. Emailing, messaging, or calling does not constitute adequate notification for cancellation. Unless you receive written confirmation of an exception, the aforementioned in-person notification will be required and recommended to ensure all cancellations are processed correctly.